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RETURNS

Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to ourselves within 14 days of receipt. Subject to the following conditions:

Conditions

  • Items are returned carriage paid.
  • Items are received in a resalable condition.
  • Items should be returned unused in their original condition in order to secure a refund.
  • Items are returned complete with all packaging in good condition. (We reserve the right to levy a charge to replace product packaging which is damaged or defaced).
  • We cannot accept any items which have been specially ordered for you or manufactured to your specification for return.
  • All returns are to be accompanied by the senders name and address, order reference number, and reason for return.
  • We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier.

QUICK ENQUIRY

Please complete the contact form or call us on +44 (0) 1825 732240

CROSTHWAITE & GARDINER

HOGGE FARM, HURSTWOOD ROAD, BUXTED , EAST SUSSEX TN22 4BB

+44 (0) 1825 732240

INFO@CROSTHWAITEANDGARDINER.COM